Privacy Policy
Privacy Policy
EURODYL is the data controller responsible for processing the User’s personal data and hereby informs the User that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD). Accordingly, the following information regarding the processing is provided:
Responsible
David Herreros Ukolov (trading as EURODYL)
Tax Identification Number: 41545897P
Address: Crta. Sarrià de Dalt, 38, ground floor, flat 1, 17840 Sarrià de Ter (Girona)
Telephone: 972 172 491
e-mail: info@eurodyl.eu
end of treatment
To manage user registration, including sign-in via a Google account, and the purchase and sale of products on the www.eurodyl.eu website. The main data processing activities we carry out involve the administration and management of the website’s online sales service, including the administrative and commercial tasks necessary for the preparation, payment and delivery of products, as well as any pre-sales and after-sales services that may be required. To this end, we process your first name, surname, delivery and billing addresses, email address, telephone number, tax identification number (NIF) if an invoice is requested, and order history.
We also manage the registration and ongoing relationship with business accounts (shops, centres and distributors), for which we process the business’s identification and tax details, as well as the contact details of the person representing it.
Compliance with legal obligations
We treat the data to comply with the legal obligations established in Spanish legislation, for example, the preparation of our accounting and taxes.
Communicate with our users and carry out commercial actions
We use this information to contact and communicate with our users in order to respond to enquiries they have submitted via the form, by email, telephone or WhatsApp.
We send information about our products, news and promotions by email to users who give their consent by ticking the subscription box. Each email includes a link to unsubscribe.
With the user’s consent as set out in the cookies notice, we track website usage via Google Analytics and measure the effectiveness of our advertising via the Meta pixel. Further details can be found in the Cookies Policy.
We contact professionals and businesses to introduce them to our products. The data we use for this purpose (business name, contact person, telephone number, email address, website, address and professional social media profiles) is sourced from publicly available sources, such as the businesses’ own websites, professional directories and professional social media profiles.
On our website, we display customer reviews published on Google, using the reviewer’s public name and the text exactly as they appear in the original source.
Data retention criteria
Accounting and tax information arising from the relationship between EURODYL and the user will be retained for 6 years in order to comply with commercial and tax regulations. User account data will be retained for as long as the user maintains their account. Data relating to applications for a professional account that are not successfully registered will be retained for a maximum of 1 year. Enquiries will be retained for as long as necessary to deal with them. Data used for sending marketing communications will be retained until the user unsubscribes. Professionals’ contact details will be retained for a maximum of 2 years from the last contact; if the professional indicates that they are not interested, we will cease contacting them and will only retain the minimum data necessary to ensure we do not contact them again. Reviews will be displayed for as long as they remain published on their original site. Data obtained via cookies will be retained as set out in the Cookie Policy.
data communication
EURODYL does not sell users’ data. It only shares it with those who need it to provide the service or when required by law: the courier company (DHL Parcel), payment providers (the bank or the card payment gateway and, if the user chooses this method, PayPal, which processes the data as a data controller in accordance with its own policy; EURODYL does not store card details), the website hosting and maintenance provider, the email delivery platform, Google (Analytics, Tag Manager and access via a Google account), Meta (Meta pixel and WhatsApp), Trustindex (to display reviews), the accountancy firm and advisers, and the Tax Authorities, courts and other authorities where required by law. Providers who process data on behalf of EURODYL do so under a data processing agreement and act solely in accordance with its instructions.
Some providers, such as Google or Meta, may process data outside the European Economic Area, mainly in the United States. In such cases, the transfer is covered by the EU-US Privacy Shield, where the provider is a signatory, or by standard contractual clauses approved by the European Commission.
Legitimation
The legal basis for the management of accounts, orders, payments, deliveries and business accounts is the performance of the contract between the user and EURODYL or the implementation of pre-contractual measures. The legal basis for accounting and invoicing is compliance with legal obligations. The legal basis for sending marketing communications and for analytics and advertising cookies is the user’s consent. The legal basis for responding to enquiries, contacting professionals and businesses, and displaying reviews is EURODYL’s legitimate interest (Article 6(1)(f) of the GDPR and, for professionals’ contact details, Article 19 of the LOPDGDD).
EURODYL does not make decisions based solely on automated processing that produces legal effects concerning the user or significantly affects them.
Rights that assist the User
Contact details for exercising your rights: Postal address: EURODYL, Crta. Sarrià de Dalt, 38, ground floor, 1st, 17840 Sarrià de Ter (Girona). Email: info@eurodyl.eu.
Right to withdraw consent: Data subjects may withdraw the consent they have given to EURODYL at any time; however, such withdrawal shall not have retroactive effect. To stop receiving marketing communications, simply use the unsubscribe link in each email, call us or write to info@eurodyl.eu.
Right of access, rectification, portability and erasure of your data, and the right to restrict or object to its processing: any person has the right to obtain confirmation as to whether EURODYL processes their personal data. Data subjects have the right to access their personal data, to request the rectification of inaccurate data or its erasure when, amongst other reasons, it is no longer necessary for the purposes for which it was collected. They have the right to data portability in respect of the data they have provided to EURODYL. They may request the restriction of processing, in which case we will only retain the data for the purpose of establishing, exercising or defending legal claims. For reasons relating to their particular situation, they may object to the processing of their data, and EURODYL will cease processing it unless there are compelling legitimate grounds or for the purpose of establishing, exercising or defending potential legal claims. If we have any doubts regarding the identity of the person exercising this right, we may ask you to provide proof of your identity. We will respond within one month.
Right to lodge a complaint with the supervisory authority: data subjects have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
Whether the information provided by the user is mandatory or optional
The information in the fields marked with an asterisk (*) on the forms is required to process the user’s request (order, account or enquiry); without it, we will be unable to process the request. Providing information in the remaining fields is optional. The User guarantees that the personal data provided is accurate and is responsible for notifying us of any changes to it. If you provide another person’s details (for example, the delivery address for a gift), you must have informed them beforehand.
To register or make a purchase on this website, you must be at least 14 years old. EURODYL does not knowingly collect data from children under that age.
Safety measures
EURODYL implements appropriate technical and organisational measures to protect users’ data, such as encrypted connections (HTTPS), encrypted passwords, restricted access to accounts and data backups, in accordance with the principles set out in Article 5 of the GDPR: data is processed lawfully, fairly and transparently, and in a manner that is appropriate, relevant and limited to what is necessary for the purposes for which it is processed.
EURODYL may update this policy should there be any changes to the regulations or the way in which it processes data. The current version is always the one published on this page.